We are hiring! See below opportunities for more details.
We believe we have the best ski shop in the Denver area as well as the best ecommerce ski shop in North America. Part of the reason is that we are whole-heartedly committed to providing a great customer experience. We do not sell skis, we help our customers find the right gear for them. We are open year round and continue to dedicate ourselves to skiing. We love biking, running, and everything else you can do on mountains but we try to be the best at something and that thing is helping skiers get the gear they need.
Powder7 is proud to be an Equal Opportunity Employer.
Seasonal Customer Service Associate
CS Manager & Assistant CS Manager(s)
On-site at our Golden CO headquarters
In this role you will be the first line of support for all customer interactions at Powder7. You will work in-store appointments, answer phone calls on the first ring, and respond to emails in a timely manner. Customer Service Associates are ski gear experts and can provide customers with the best equipment recommendations to match their ability, preferences, and budget. You should have excellent writing and communication skills and the ability to act positively and professionally with customers and coworkers, even when things get hectic. Powder7 is built on providing an excellent shopping experience, and our customer service associates keep that mojo alive.
Starting in August/September and working until March 31, 2024. Peak season schedule (September - March) consists of 4 x 10 hr shifts with 2 consecutive days off. If hired, you will be required to work one weekend day, which in ski shop speak means two weekdays off (read: no lines, no crowds, no I-70 traffic). You must be available to work through the holiday season. Retail, baby.
That's it. We don't accept phone calls, in-person applications, or incomplete applications. Position stays posted until filled.
We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live and serve. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.