Ski Industry Jobs at Powder7 in Golden, Colorado

Job Title:

Warehouse Manager

Reports To:

Director of Operations

Pay:

70-80k Yearly

About Us

Powder7 is a ski retailer in Golden, Colorado serving customers in person and online. Known for providing an exceptional customer experience, expert gear advice, and a vast selection of gear for every type of skier, Powder7's mantra of skiing for all resonates with employees at every level of our business. We believe people are at their best when they are active outside, especially in winter. We strive to inspire, enable, and support more people in experiencing the power of a powder day.

Founded in 2007, Powder7 continues to be family owned and led. We employ approximately 40 year round full time employees, and our team grows to 80+ in our peak season.

Job Summary

The Warehouse Manager is responsible for overseeing daily warehouse operations and leading the warehouse team. This role involves managing complex customer orders, shipments, and projects while ensuring inventory accuracy and workflow efficiency. A key aspect of the position includes leveraging NetSuite to generate detailed inventory reports, optimize operational processes, and enhance cross-departmental communication. Additionally, the Warehouse Manager is tasked with managing staffing levels, developing and implementing work schedules, and maintaining a safe, organized, and productive work environment. The team size ranges from 6 to 12 employees during peak season.

Role Responsibilities:

NetSuite Utilization

• Leverage NetSuite for inventory management, reporting, and workflow optimization. Ensure all warehouse activities are accurately tracked in the system.

Leadership

• Lead the warehouse team by providing guidance, addressing employee concerns, conducting performance reviews, and fostering a culture of employee engagement.
• Provide real-time feedback and support to your team, encouraging professional growth and development.

Hiring & Training

• Manage the hiring, onboarding and offboarding process. Create training schedules, conduct forklift training, and ensure the team is adequately staffed during peak seasons.

Order Fulfillment

• Oversee order flow, ensure accuracy, resolve shipping issues, and hold the team accountable for timely and precise order fulfillment.

Inventory & Receiving

• Prioritize and manage incoming shipments, coordinate logistics, and maintain organized and accurate inventory within the warehouse.

Space & Operations

• Maintain relationships with suppliers, collaborate on backend improvements, and develop strategic plans for inventory management and operational growth.

Facilities Management

• Enforce safety standards, manage equipment and vehicle maintenance, and ensure the warehouse remains clean, secure, and compliant with all OSHA safety regulations.

Cross-Functional Collaboration

• Work closely with Customer Service, Ski Techs, and Merchandising teams to ensure seamless operations and communication.

Perform additional duties and responsibilities as assigned by management to support the overall goals of the company.

• Ability to lift 75 lbs, handle weight up to 18 lbs overhead, and frequently lift and move 20-30 lb boxes.
• Comfortably climb a 12-foot ladder while carrying objects weighing 5-20 lbs.
• Ability to work on feet for most of the day.

The Warehouse Manager must be available during peak seasons, holidays, weekends, and high-volume periods, setting a strong example for the team. The role requires close collaboration with other departments to ensure efficient operations and a safe working environment.

Requirements / About you

• 3-4 years of warehousing or e-commerce retail experience in a leadership role.
• Strong proficiency in NetSuite for managing inventory and warehouse operations.
• Creative scheduling abilities and strong verbal and written communication skills.
• Familiarity with OSHA safety guidelines.
• Experience with heavy machinery operations such as forklifts, snowblowers, and power tools.

What we offer

• Health, Dental and Vision Insurance
• Life/AD&D Insurance
• Voluntary Life/AD&D Insurance
• Ski pass reimbursements
• Product testing
• Discounts on gear
• Access to industry perks
• Company events
• Delivering stoke to our customers one piece of gear at a time

If you're ready to take on a challenging and rewarding role where you can make a real impact, we want to hear from you! Apply now to join the Powder7 team and help us continue to be the best in the industry.

Apply Here

Equal Employment Opportunity and Diversity statement

We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live and serve. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.

Job Title:

Seasonal Customer Service Representative

Pay:

$23 hourly

About Us

Powder7 is a ski retailer in Golden, Colorado serving customers in person and online. Known for providing an exceptional customer experience, expert gear advice, and a vast selection of gear for every type of skier, Powder7's mantra of skiing for all resonates with employees at every level of our business. We believe people are at their best when they are active outside, especially in winter. We strive to inspire, enable, and support more people in experiencing the power of a powder day.

Founded in 2007, Powder7 continues to be family owned and led. We employ approximately 40 year round full time employees, and our team grows to 80+ in our peak season.

Job Summary

In this role you will operate as the first line of support for all customer interactions at Powder7. You will be responsible for signing up for in-store appointments, answering phones, and responding to emails. Customer Service Associates are experts in product knowledge and can provide customers with the best ski or gear recommendations given their ability, preferences, and budget. You should have excellent and thorough writing skills, and the ability to act positively and professionally with customers and coworkers alike.

Role Responsibilities:

• Be able to recommend and sell gear, adjust orders, and solve customer issues via all three facets of customer service interactions:
• In Store
• Phone
• Email
• Assess and check-in customer's equipment for appropriate services for our team of ski techs (tunes, mounts, repairs, etc.)
• Perform binding adjustments for customers on skis with all alpine bindings in store.
• Assist customers with order pickups, including having customers sign out all service tickets upon pickup
• Process returns, refunds, and order cancellations.
• Edit customer orders before fulfillment, and communicate interdepartmentally to make appropriate adjustments. Including:
• Documenting customer requests/interactions in backend order notes system using clear and concise written communication.
• Physically communicating with members of other departments with customer requests/order adjustments that directly affect those departments.
• Assist the shipping team with basic tasks (box making, order picking) on busy shipping days
• Assist in cleaning the storefront and putting up all gear on the storefront floor continuously throughout the day, and potentially re-stocking inventory in the store.
• Maintain cleanliness of Customer Service office and workspaces. Including: taking out trash/recycling, cleaning/maintaining kitchen and coffee machines, and restocking merchandise left around workspaces.
• Stay up to date on current product offerings at Powder7 and new or incoming gear
• Move, organize, and clean/de-sticker tuned demos for the listing staff.
• Other tasks as assigned by managers and supervisors.

Requirements / About you

• Must be available to work holidays including the week of Thanksgiving and Christmas
• Must be available to work at least 1 weekend day each weekend of the winter season
• High attention to detail and focus
• Time management skills, ability to juggle multiple priorities
• Problem solving and critical thinking
• Ability to work in a fast-paced team environment
• Strong communication skills, both written and verbal

What we offer

• Ski pass reimbursements (paid at the end of the season)
• Product testing
• Discounts on gear
• Access to industry perks
• Company events
• Delivering stoke to our customers one piece of gear at a time

We are excited for you to apply for your next opportunity here!

Equal Employment Opportunity and Diversity statement

We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live and serve. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.

Job Title:

Seasonal Ski Tech Associate

Pay:

$23 hourly

About Us

Powder7 is a ski retailer in Golden, Colorado serving customers in person and online. Known for providing an exceptional customer experience, expert gear advice, and a vast selection of gear for every type of skier, Powder7's mantra of skiing for all resonates with employees at every level of our business. We believe people are at their best when they are active outside, especially in winter. We strive to inspire, enable, and support more people in experiencing the power of a powder day.

Founded in 2007, Powder7 continues to be family owned and led. We employ approximately 40 year round full time employees, and our team grows to 80+ in our peak season.

Job Summary

Powder7 is seeking enthusiastic and skilled Technicians to join our team and ensure our customers enjoy a safe and enjoyable skiing experience. The Seasonal Tech Associate is responsible for maintaining, repairing, and tuning skis and snowboards to ensure optimal performance and safety. This role requires technical expertise and attention to detail.You will need to have a strong work ethic and work well alongside others. You will split duties mounting, tuning, and repairing skis and snowboards. You will learn how to prioritize the day's workload to maximize efficiency.

Role Responsibilities:

• Complete binding certifications.
• Work in the designated tech station that you have been appointed to for the day. These shifts rotate daily.
• Mounting Skis/Snowboards
• In-store customer mounts (usually includes binding adjustment)
• Shipping mounts (mounting to Boot Sole Length only, no adjustment)
• Binding adjustments on Wintersteiger Safetronic machine
• Tuning Skis/Snowboards
• In-store customer tunes
• Used demo / trade-in tunes
• Repairing Skis/Snowboards
• Fixing core shots & deeper scratches in ski bases
• Epoxy repairs to topsheet of skis
• Repairing or replacing broken ski bindings / brakes
• Other Services
• Hot wax or belt wax
• Ski edge sharpening
• Ski base grinds
• DPS Phantom treatments to ski bases
• Climbing skin trimming / cutting
• Maintain the Wintersteiger Maintenance Checklist to keep the entire fleet of equipment clean and in working order.
• Perform daily checks of mounting and tuning supplies.
• Report to your Assistant Manager or Manager what is needed.
• Continued education throughout the season to further build knowledge and experience.
• Be readily available and assist CS with mounting and tuning related issues.
• Work in collaboration with CS to go above and beyond customer expectations.
• Assists in moving skis to and from warehouse locations.
• Perform additional duties and responsibilities as assigned by management to support the overall goals of the company.

Requirements / About you

• Must be available to work holidays and at least 1 weekend day during winter season
• High attention to detail and focus
• Time management skills, ability to juggle multiple priorities
• Problem solving and critical thinking
• Ability to work in a fast-paced team environment
• Strong communication skills
• Use ladders and lift 20 to 30 pounds overhead
• No prior experience at a ski shop is required, but recommended
• No prior experience with power tools or machinery is required, but recommended

What we offer

• Ski pass reimbursements (paid at the end of the season)
• Product testing
• Discounts on gear
• Access to industry perks
• Company events
• Delivering stoke to our customers one piece of gear at a time

We are excited for you to apply for your next opportunity here!

Equal Employment Opportunity and Diversity statement

We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live and serve. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.

Job Title:

Seasonal Warehouse Associate

Reports To:

Senior Warehouse Manager

Pay:

$23/Hour

About Us

Powder7 is a ski retailer in Golden, Colorado serving customers in person and online. Known for providing an exceptional customer experience, expert gear advice, and a vast selection of gear for every type of skier, Powder7's mantra of skiing for all resonates with employees at every level of our business. We believe people are at their best when they are active outside, especially in winter. We strive to inspire, enable, and support more people in experiencing the power of a powder day.

Founded in 2007, Powder7 continues to be family owned and led. We employ approximately 40 year round full time employees, and our team grows to 80+ in our peak season.

Job Summary

The Seasonal Warehouse Associate (SWA) is responsible for efficiently and accurately fulfilling daily orders, including picking, packing, and shipping products. Speed and precision are critical in processing the order queue, as well as managing inbound shipments from suppliers and customers. Attention to detail is essential, and the role also involves restocking and inventory reconciliation. This position requires availability for at least one weekend day and during peak sales periods such as Black Friday/Cyber Monday and the days around Christmas and New Year's. SWAs are expected to collaborate effectively with other departments and communicate information clearly and accurately.

Role Responsibilities:

• Order Processing: Accurately pick, pack, and prepare orders for shipment according to company standards.
• Inventory Management: Assist in the organization and maintenance of inventory, including restocking shelves, distribution of products, executing inventory adjustments, and performing inventory counts.
• Quality Control: Inspect products for defects and ensure they meet quality standards before shipping.
• Loading and Unloading: Assist with loading and unloading delivery trucks, ensuring products are handled safely and efficiently.
• Safety Compliance: Follow all safety protocols and procedures to maintain a safe working environment.
• Customer Service: Work in collaboration with CS to go above and beyond customer expectations.

General Warehouse Duties:

• Relay information with detail and clarity to the team and cross-departmental.
• Work in conjunction with other departments on company-wide initiatives i.e. demo ski preparation, preparing of vehicles, set up and tear down for on-site events.
• Be readily available and assist Customer Service (CS) with shipping requests, inventory, and product questions.
• Work independently and as part of a team for various tasks and projects.
• Completing daily warehouse tasks such as supply prep, opening and closing duties.
• Perform other general warehouse tasks as assigned, such as cleaning and organizing workspaces and facility upkeep.
• Perform additional duties and responsibilities as assigned by management to support the overall goals of the company.

Requirements / About you

• Ability to stand for the duration of a shift
• High level of organizational, detail orientation, and learning aptitude
• Planning and time management
• Accountability, adaptability, and reliability
• Safely lift 10-20 lbs repeatedly, lifting up to 50lbs
• Comfortable with climbing ladders up to 13'
• ERP or WMS experience (is a plus)

What we offer

• Ski pass reimbursements (paid at the end of the season)
• Product testing
• Discounts on gear
• Access to industry perks
• Company events
• Delivering stoke to our customers one piece of gear at a time

We are excited for you to apply for your next opportunity here!

Equal Employment Opportunity and Diversity statement

We are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We strive to find ways to attract, develop, and retain the talent needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live and serve. The decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner—without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.